Due to the high demand of our services, we ask that prior to booking an appointment you agree to our terms and conditions.
If our clinic booking policy is not suitable, we advise not going ahead with making a booking.
We understand that you may need to change your booking, we ask that you provide us with a minimum of 24 hours’ notice by contacting the clinic
Cancellations must be made by phoning the clinic unable to provide adequate notice of cancellation due to any unforeseen circumstances, you may send someone in your place to avoid a cancellation fee.
As a courtesy, we do message to confirm the date and time 24 hours prior to your appointment.
If we are unable to reach you or cannot reach you at all, please understand that it is your responsibility to remember your appointment dates and times in order to avoid missed appointments and cancellation fees. You are always welcome to call and double check any appointments if you’re unsure.
We accept Eftpos, Visa, MasterCard, Cash and Afterpay. We do not accept American Express or Diners Cards.
· All appointments preformed the day of the treatment must be paid in full that day. We do not offer accounts or payment plans.
Gift Vouchers are written on vouchers valid for 1 years and can not be used in conjunction with any other offers and can not be used to purchase products or exchange for cash. If after this time, the client has legally 2 years to use them but as a small business we appreciate a faster turn around so we can pamper you.
Skin treatment packages are non-refundable and non-transferable.
We do not refund product purchases for change of mind, please choose carefully.
Here at After Hours Beauty Therapy we do not tolerate any forms of abuse and will refuse services if any of the following occurs
- If we feel uncomfortable, forced or threatened
-if the client is rude to any of the salon staff members in any way. This includes via text, via email, social media or in clinic.